Nobody is born a great manager, but anyone can learn how to become one.

Managers play a crucial and difficult role: 70% of employee engagement is linked to manager quality, and 57% of people have quit a job because of a bad boss(*).

Pinnacle’s AI Smart Coach (Pascal) offers managers 24/7 guidance and helps them navigate complex situations, build confidence and skills, and get the most out of their team.

*Source: Gallup, DDI

Trusted by fast-growing startups and unicorns.

A day in the life of a manager with Pascal at her side.

Meet Jamie, a newly promoted manager struggling to delegate tasks and trust the quality of her team's work. She turns to Pascal, her AI coach, for support.

Pascal helps her develop a structured delegation plan, offering advice on how to set clear expectations and monitor progress without micromanaging. Over the next few weeks, Pascal checks in regularly to review how it's going, guiding Jamie and adjusting based on team feedback.

With Pascal’s help, Jamie is building essential skills like empathy, active listening, and adaptability. She’s gaining confidence in delegating, trusting her team more, and relying less on the People Team for day-to-day management.

Keep reading to discover all the ways Pascal can support managers.
A day in the life of a manager with Pascal

How AI coaching empowers managers

Become strategic leaders

Pascal helps managers pinpoint their exact needs, and delivers real-time, personalized learning tips directly to Slack or Teams, with weekly progress check-ins to keep you on track. Acting as a sounding board, Pascal guides managers through exploring different scenarios, making informed decisions, and communicating them effectively.

Navigate complex situations

Pascal helps managers practice complex situations like performance challenges or difficult conversations. By practicing with Pascal, managers can refine their approach, ensuring that their feedback is constructive, clear, and delivered with empathy.

Lead 1:1s that people actually like

Whatever the topic, Pascal offers thought-provoking questions and helps managers better leverage the time they spend with their direct reports. Every conversation turns into a growth opportunity and weekly 1:1s become more impactful and enjoyable.

Assess their skills with 360º feedback

Pascal gathers and synthesizes feedback from across the organization to help managers understand their strengths and blind spots. Time and time again we’ve heard that these reports are among the most comprehensive and actionable managers have received.

Why People Teams love Pascal

Make your manager training stickier

If you have training in place, Pascal can integrate and embed the content, so it is always reinforcing the frameworks that matter for your company. Think of it as having a personal coach, customized for your managers in a hyper-efficient, scalable, and sustainable way.

Assess your organizational health

People Team also get access to a comprehensive dashboard, for an at-a-glance understanding of organizational health and development needs. They can quickly see compliance, engagement levels and easily identify team strengths and areas for growth by team, function, location, and level.

Keep teams accountable

Once a plan is in place, Pascal helps monitor its effectiveness through regular nudges and progress tracking. Managers can now make timely adjustments based on actual team performance, keeping everyone productive and engaged.

Reinforce your culture

UInlike general LLMs, Pascal is tailored to your company goals. Trained on employees’ performance data and your unique culture, Pascal offers individualized guidance for each employee at your company, not any employee at any company. Never judgmental and fully confidential, Pascal is always respectful of your employees’ privacy.

Testimonials

Don't take our word for it—hear directly from those who raised their game with Pascal.

Juan M.

"Pinnacle has been instrumental in my development as a manager, equipping me with the skills to absorb, interpret, and shape my experiences effectively. It has helped me weed through the myriad of choices, giving me insight I might be missing, best practices from other's experiences and the foresight to probe my theories and think through things before acting."

Juan M.
Team Lead
Nelson T

"The content is both insightful and applicable to my daily work, and the ability to connect with a coach directly has added a lot of value."

Nelson T
Squad Lead
Zach Z.

“Overall very good and responsive.”

Zach Z.
Software Engineer
Qaim R.

"I liked the engagement and the ideas on how to solve the problems being faced."

Qaim R.
Manager
Manoj M.

"The program is customized for each participant. The coach focuses on recognizing the strength and areas of improvement of each individual, offering tailored guidance to enhance personal growth."

Manoj M.
Team lead
João G.

"I liked the structure of it, the texts on Slack are quite an easy way of going through, I have the freedom of reading whenever I can. Also making your direct reports to review you and then go through it (your weak points, etc.), I believe that's the way to become better."

João G.
Manager
Shaival S.

"Good insights and knowledge available out there was very convenient to not have a set time having the convenience to Slack with the coach and bounce off questions."

Shaival S.
Manager, Hardware Engineering
Donald F.

"The text-based coaching is great to have pretty much instant feedback and someone you know you can reach out to for advice.... My overall tone has changed when interacting with teammates. [...]. I soon will fall into a management position so although most of what I have read might not directly apply to my day to day, it will in the future and I am thankful for being able to have this type of coaching."

Donald F.
Technical Support Manager
Jordan M.

“It helped me be a more engaging manager - it gave me the tools for pursuing paths suggested for making more of an effective in management. Pinnacle provides clarity and situational preparedness through contextual analysis of shared coaching statuses & situations.”

Jordan M.
Squad Lead
Brighton O.

“Pinnacle has been instrumental in reminding me of the management and interpersonal relationship and factors that we often tend to overlook. With Pinnacle I have learnt that in order to succeed in any task you need to first be aligned with the team members and they should know as much details on the decisions made to be part of the decision making as possible.”... "Pinnacle helped me get aligned with my team members."

Brighton O.
Operating Lead Manager
Jason H.

"This was the first time I've done any leadership/management training. I thought it was helpful and the personalized touch was great."

Jason H.
Sr. Manager, Growth Engineering & Operations
Yale S.

"The catered tips and insights into good management practices have played a significant part in shaping how I think and act as a manager."

Yale S.
Program Manager
Nick P.

“It was deeply, profoundly insightful and taught me a lot about myself. Absolutely 100% recommend!!!”

Nick P.
Security Engineering Manager
Carey M.

"The level of tailored assistance is phenomenally helpful."

Carey M.
Team Lead
Jane W.

"In the past three months, I learned a lot of techniques for how to handle different scenarios, e.g. how to motivate team members, how to handle conflicts and build a psychological safety. I learned to become more specific to the type of feedback that I would like to know.[..] Pinnacle also provides the platform where I can interact with other managers, get to know what are their challenges and learn from them.“

Jane W.
Lead Engineering Program Manager
Shanique S.

"Though confident with my skills, the program quickly became a soundboard for ideas and support in every way professionally. I love that I am provided with support and expert advice with some things that I would usually have to navigate on my own."

Shanique S.
Team Lead
Rowena T.

 “Pinnacle’s articles are genuine. It helps me understand my direct reports point of view. I learned constructive feedback, how to coach effectively, how to tune the accountability dial.”

Rowena T.
Support Team Lead
Tanner V.

 "I learned a lot of new tactics for management and gained more confidence in delivering critical feedback to my direct reports.

Tanner V.
Technical Support Manager
Alex R.

“Love my coach. Love the insights from Pinnacle App. Love the Slack integration and ease of use."

Alex R.
Principal Scientist
Jay B.

"I love Pinnacle for its simplicity. Having someone to engage with, for people management questions is really great"

Jay B.
Engineering Manager
Juan M.

"Pinnacle has been instrumental in my development as a manager, equipping me with the skills to absorb, interpret, and shape my experiences effectively. It has helped me weed through the myriad of choices, giving me insight I might be missing, best practices from other's experiences and the foresight to probe my theories and think through things before acting."

Juan M.
Team Lead
Nelson T

"The content is both insightful and applicable to my daily work, and the ability to connect with a coach directly has added a lot of value."

Nelson T
Squad Lead
Zach Z.

“Overall very good and responsive.”

Zach Z.
Software Engineer
Qaim R.

"I liked the engagement and the ideas on how to solve the problems being faced."

Qaim R.
Manager
Manoj M.

"The program is customized for each participant. The coach focuses on recognizing the strength and areas of improvement of each individual, offering tailored guidance to enhance personal growth."

Manoj M.
Team lead
João G.

"I liked the structure of it, the texts on Slack are quite an easy way of going through, I have the freedom of reading whenever I can. Also making your direct reports to review you and then go through it (your weak points, etc.), I believe that's the way to become better."

João G.
Manager
Shaival S.

"Good insights and knowledge available out there was very convenient to not have a set time having the convenience to Slack with the coach and bounce off questions."

Shaival S.
Manager, Hardware Engineering
Donald F.

"The text-based coaching is great to have pretty much instant feedback and someone you know you can reach out to for advice.... My overall tone has changed when interacting with teammates. [...]. I soon will fall into a management position so although most of what I have read might not directly apply to my day to day, it will in the future and I am thankful for being able to have this type of coaching."

Donald F.
Technical Support Manager
Jordan M.

“It helped me be a more engaging manager - it gave me the tools for pursuing paths suggested for making more of an effective in management. Pinnacle provides clarity and situational preparedness through contextual analysis of shared coaching statuses & situations.”

Jordan M.
Squad Lead
Brighton O.

“Pinnacle has been instrumental in reminding me of the management and interpersonal relationship and factors that we often tend to overlook. With Pinnacle I have learnt that in order to succeed in any task you need to first be aligned with the team members and they should know as much details on the decisions made to be part of the decision making as possible.”... "Pinnacle helped me get aligned with my team members."

Brighton O.
Operating Lead Manager
Jason H.

"This was the first time I've done any leadership/management training. I thought it was helpful and the personalized touch was great."

Jason H.
Sr. Manager, Growth Engineering & Operations
Yale S.

"The catered tips and insights into good management practices have played a significant part in shaping how I think and act as a manager."

Yale S.
Program Manager
Nick P.

“It was deeply, profoundly insightful and taught me a lot about myself. Absolutely 100% recommend!!!”

Nick P.
Security Engineering Manager
Carey M.

"The level of tailored assistance is phenomenally helpful."

Carey M.
Team Lead
Jane W.

"In the past three months, I learned a lot of techniques for how to handle different scenarios, e.g. how to motivate team members, how to handle conflicts and build a psychological safety. I learned to become more specific to the type of feedback that I would like to know.[..] Pinnacle also provides the platform where I can interact with other managers, get to know what are their challenges and learn from them.“

Jane W.
Lead Engineering Program Manager
Shanique S.

"Though confident with my skills, the program quickly became a soundboard for ideas and support in every way professionally. I love that I am provided with support and expert advice with some things that I would usually have to navigate on my own."

Shanique S.
Team Lead
Rowena T.

 “Pinnacle’s articles are genuine. It helps me understand my direct reports point of view. I learned constructive feedback, how to coach effectively, how to tune the accountability dial.”

Rowena T.
Support Team Lead
Tanner V.

 "I learned a lot of new tactics for management and gained more confidence in delivering critical feedback to my direct reports.

Tanner V.
Technical Support Manager
Alex R.

“Love my coach. Love the insights from Pinnacle App. Love the Slack integration and ease of use."

Alex R.
Principal Scientist
Jay B.

"I love Pinnacle for its simplicity. Having someone to engage with, for people management questions is really great"

Jay B.
Engineering Manager

"Pinnacle has been instrumental in my development as a manager, equipping me with the skills to absorb, interpret, and shape my experiences effectively. It has helped me weed through the myriad of choices, giving me insight I might be missing, best practices from other's experiences and the foresight to probe my theories and think through things before acting."

Juan M.
Team Lead

"The content is both insightful and applicable to my daily work, and the ability to connect with a coach directly has added a lot of value."

Nelson T
Squad Lead

“Overall very good and responsive.”

Zach Z.
Software Engineer

"I liked the engagement and the ideas on how to solve the problems being faced."

Qaim R.
Manager

"The program is customized for each participant. The coach focuses on recognizing the strength and areas of improvement of each individual, offering tailored guidance to enhance personal growth."

Manoj M.
Team lead

"I liked the structure of it, the texts on Slack are quite an easy way of going through, I have the freedom of reading whenever I can. Also making your direct reports to review you and then go through it (your weak points, etc.), I believe that's the way to become better."

João G.
Manager

"Good insights and knowledge available out there was very convenient to not have a set time having the convenience to Slack with the coach and bounce off questions."

Shaival S.
Manager, Hardware Engineering

"The text-based coaching is great to have pretty much instant feedback and someone you know you can reach out to for advice.... My overall tone has changed when interacting with teammates. [...]. I soon will fall into a management position so although most of what I have read might not directly apply to my day to day, it will in the future and I am thankful for being able to have this type of coaching."

Donald F.
Technical Support Manager

“It helped me be a more engaging manager - it gave me the tools for pursuing paths suggested for making more of an effective in management. Pinnacle provides clarity and situational preparedness through contextual analysis of shared coaching statuses & situations.”

Jordan M.
Squad Lead

“Pinnacle has been instrumental in reminding me of the management and interpersonal relationship and factors that we often tend to overlook. With Pinnacle I have learnt that in order to succeed in any task you need to first be aligned with the team members and they should know as much details on the decisions made to be part of the decision making as possible.”... "Pinnacle helped me get aligned with my team members."

Brighton O.
Operating Lead Manager

"This was the first time I've done any leadership/management training. I thought it was helpful and the personalized touch was great."

Jason H.
Sr. Manager, Growth Engineering & Operations

"The catered tips and insights into good management practices have played a significant part in shaping how I think and act as a manager."

Yale S.
Program Manager

“It was deeply, profoundly insightful and taught me a lot about myself. Absolutely 100% recommend!!!”

Nick P.
Security Engineering Manager

"The level of tailored assistance is phenomenally helpful."

Carey M.
Team Lead

"In the past three months, I learned a lot of techniques for how to handle different scenarios, e.g. how to motivate team members, how to handle conflicts and build a psychological safety. I learned to become more specific to the type of feedback that I would like to know.[..] Pinnacle also provides the platform where I can interact with other managers, get to know what are their challenges and learn from them.“

Jane W.
Lead Engineering Program Manager

"Though confident with my skills, the program quickly became a soundboard for ideas and support in every way professionally. I love that I am provided with support and expert advice with some things that I would usually have to navigate on my own."

Shanique S.
Team Lead

 “Pinnacle’s articles are genuine. It helps me understand my direct reports point of view. I learned constructive feedback, how to coach effectively, how to tune the accountability dial.”

Rowena T.
Support Team Lead

 "I learned a lot of new tactics for management and gained more confidence in delivering critical feedback to my direct reports.

Tanner V.
Technical Support Manager

“Love my coach. Love the insights from Pinnacle App. Love the Slack integration and ease of use."

Alex R.
Principal Scientist

"I love Pinnacle for its simplicity. Having someone to engage with, for people management questions is really great"

Jay B.
Engineering Manager

"Pinnacle has been instrumental in my development as a manager, equipping me with the skills to absorb, interpret, and shape my experiences effectively. It has helped me weed through the myriad of choices, giving me insight I might be missing, best practices from other's experiences and the foresight to probe my theories and think through things before acting."

Juan M.
Team Lead

"The content is both insightful and applicable to my daily work, and the ability to connect with a coach directly has added a lot of value."

Nelson T
Squad Lead

“Overall very good and responsive.”

Zach Z.
Software Engineer

"I liked the engagement and the ideas on how to solve the problems being faced."

Qaim R.
Manager

"The program is customized for each participant. The coach focuses on recognizing the strength and areas of improvement of each individual, offering tailored guidance to enhance personal growth."

Manoj M.
Team lead

"I liked the structure of it, the texts on Slack are quite an easy way of going through, I have the freedom of reading whenever I can. Also making your direct reports to review you and then go through it (your weak points, etc.), I believe that's the way to become better."

João G.
Manager

"Good insights and knowledge available out there was very convenient to not have a set time having the convenience to Slack with the coach and bounce off questions."

Shaival S.
Manager, Hardware Engineering

"The text-based coaching is great to have pretty much instant feedback and someone you know you can reach out to for advice.... My overall tone has changed when interacting with teammates. [...]. I soon will fall into a management position so although most of what I have read might not directly apply to my day to day, it will in the future and I am thankful for being able to have this type of coaching."

Donald F.
Technical Support Manager

“It helped me be a more engaging manager - it gave me the tools for pursuing paths suggested for making more of an effective in management. Pinnacle provides clarity and situational preparedness through contextual analysis of shared coaching statuses & situations.”

Jordan M.
Squad Lead

“Pinnacle has been instrumental in reminding me of the management and interpersonal relationship and factors that we often tend to overlook. With Pinnacle I have learnt that in order to succeed in any task you need to first be aligned with the team members and they should know as much details on the decisions made to be part of the decision making as possible.”... "Pinnacle helped me get aligned with my team members."

Brighton O.
Operating Lead Manager

"This was the first time I've done any leadership/management training. I thought it was helpful and the personalized touch was great."

Jason H.
Sr. Manager, Growth Engineering & Operations

"The catered tips and insights into good management practices have played a significant part in shaping how I think and act as a manager."

Yale S.
Program Manager

“It was deeply, profoundly insightful and taught me a lot about myself. Absolutely 100% recommend!!!”

Nick P.
Security Engineering Manager

"The level of tailored assistance is phenomenally helpful."

Carey M.
Team Lead

"In the past three months, I learned a lot of techniques for how to handle different scenarios, e.g. how to motivate team members, how to handle conflicts and build a psychological safety. I learned to become more specific to the type of feedback that I would like to know.[..] Pinnacle also provides the platform where I can interact with other managers, get to know what are their challenges and learn from them.“

Jane W.
Lead Engineering Program Manager

"Though confident with my skills, the program quickly became a soundboard for ideas and support in every way professionally. I love that I am provided with support and expert advice with some things that I would usually have to navigate on my own."

Shanique S.
Team Lead

 “Pinnacle’s articles are genuine. It helps me understand my direct reports point of view. I learned constructive feedback, how to coach effectively, how to tune the accountability dial.”

Rowena T.
Support Team Lead

 "I learned a lot of new tactics for management and gained more confidence in delivering critical feedback to my direct reports.

Tanner V.
Technical Support Manager

“Love my coach. Love the insights from Pinnacle App. Love the Slack integration and ease of use."

Alex R.
Principal Scientist

"I love Pinnacle for its simplicity. Having someone to engage with, for people management questions is really great"

Jay B.
Engineering Manager

See Pascal in action.

Curious to see how AI coaching can elevate your managers and team?

Book a demo