Mastering the accountability dial: A leader's guide to team performance
Managing team accountability often feels like a balancing act between being too lenient and too strict. The Accountability Dial is a leadership tool designed to help managers navigate this challenge by offering a structured approach with five levels: Mention, Ask, Conversation, Expectation, and Consequence. This framework allows leaders to escalate issues gradually, maintain trust, and address performance concerns fairly and consistently. With practice, it becomes a powerful way to manage team dynamics while preserving positive relationships. Using AI tools like Pascal can further enhance your use of the Accountability Dial by providing guidance, scenario practice, and personalized strategies.